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Starter
₹2,999 / month
Patients, orders, samples, results, GST documents, patient OTP reports, email when a report is ready.
- 1 location
- 5 staff
- 0 analyzers
- 300 messages / month
Pricing
Clinic and Chain. GST bill, not a card.
Clinic ₹7,999 a month for a lab with collection centres. Pay by NEFT, IMPS or UPI. List is before GST. Starter if you are still one desk.
Lab with collection centres
Clinic
₹7,999 / month
Everything in Starter, plus B2B credit, doctor copies, home visits, payers, and MIS.
- 3 locations
- 15 staff
- 0 analyzers
- 1,500 messages / month
Many centres, machines, NABL
Chain
₹19,999 / month
Clinic, plus camps, QC, six analyzer seats, custom roles, and ABDM in sandbox.
- 10 locations
- Unlimited staff
- 6 analyzers
- 5,000 messages / month
Who gets what
Machines and Westgard ship on Chain, or as add-ons on Clinic. This table is what the app actually gates.
| Feature | Starter | Clinic | Chain |
|---|---|---|---|
| Locations | 1 | 3 | 10 |
| Staff | 5 | 15 | Unlimited |
| Analyzer seats | 0 | 0 | 6 |
| Included messages | 300 | 1,500 | 5,000 |
| Core lab (UHID → report) | Yes | Yes | Yes |
| Patient portal and booking | Yes | Yes | Yes |
| Report-ready email | Yes | Yes | Yes |
| GST bill of supply / tax invoice | Yes | Yes | Yes |
| B2B ledger and portal | — | Yes | Yes |
| Doctor portal | — | Yes | Yes |
| Home collection | — | Yes | Yes |
| Payers / MIS | — | Yes | Yes |
| Camps | — | — | Yes |
| QC / Westgard | — | Add-on | Yes |
| Analyzer agent | Add-on | Add-on | 6 included |
| ABDM sandbox | Add-on | Add-on | Yes |
| Live WhatsApp / DLT SMS | Not yet | Not yet | Not yet |
| Inventory / expenses / public API | — | — | Not built |
Add-ons
Keys stay stable. Names and rupees can move. A Clinic lab that buys one Mindray seat does not need to jump to Chain.
| Add-on | List | Note |
|---|---|---|
| Extra location | ₹1,500 / month | Processing lab or collection centre beyond the plan cap. |
| B2B accounts and ledger | ₹2,000 / month | On Starter. Already in Clinic and Chain. |
| B2B portal | ₹1,000 / month | Needs B2B ledger. |
| Doctor portal | ₹750 / month | Referring copies. No commissions. |
| Home collection | ₹1,500 / month | Slots, PWA, manifests. |
| Analyzer seat | ₹1,000 / device / month | The only way Starter or Clinic talks to a counter. |
| Quality control | ₹1,500 / month | Lots, Westgard, auto-verification rules. |
| ABDM / ABHA | ₹1,000 / month | Sandbox now. Production stays dark until NHA go-live. |
Billing hygiene
- No Stripe. No card mandate.
- Quarterly and annual prepay on the subscription.
- Onboarding fee possible on Clinic and Chain — none on Starter.
- Negotiated amount is per lab, not a new plan SKU.
- TDS under 194J recorded against the invoice.
- Export your data any time. We do not charge you to leave.
Pricing questions
How does onboarding work?
We set your lab up properly: import dry-run, analyser verification if you have machines, then the first signed report. You pick Clinic or Chain on the demo call; Starter if you are still one counter. Suspension is a person in our ops console, not a cron job at 9 a.m. on a busy Saturday.
Are prices inclusive of GST?
No. List is exclusive. You receive a tax invoice with our GSTIN and yours.
Card on file? Stripe? UPI Autopay?
None of those in this build. NEFT, IMPS, UPI, or cheque against the invoice. We record the UTR and any TDS under 194J.
Can Starter talk to a Mindray?
Yes, if you add an analyzer seat (₹1,000 / device / month). The homepage that talks about machines is describing Chain, or that add-on on Clinic.
When is WhatsApp live?
When we are a Principal Entity with templates, or you bring a header. Until then: email, and a log. We will not pretend a log driver is a WABA.
Quarterly and annual?
Yes, on the subscription, with prepay. The public page shows monthly list so you can compare to CrelioHealth’s monthly cards.
Chain, or a messy existing LIS?
Write to us with locations, analyzers, and whether you are GST-registered. We will not put a credit card form on this page.